Before placing your order, please review delivery cut-off times and prices. At this current time there are no deliveries on Bank Holidays.
To avoid problems or delays with delivery, please ensure that you have included the full address details, including accurate postcode of the intended recipient and telephone number, together with your daytime contact telephone number.
Some flowers and berries are harmful if eaten by humans or animals. Please ask for advice if you are unsure and we will direct you to a suitable website for further information.
If you have ordered dyed or painted products, they could stain cloths or furniture if not handled appropriately.
Decorative items included in certain products are not toys and should be kept away from young children.
If we are unable to supply all or part of your order we shall notify you as soon as possible and reimburse your payment in full no later than 7 days after the intended delivery/collection date.
By clicking on the “Pay Now” button at the end of the order process, you are consenting to be bound by our Terms and Conditions.
Products are not available for delivery to certain areas. We will advise you of these restrictions before you place the order. E.g. Highlands and Northern Island.
Please be aware that carrier will deliver the goods to address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at the address.
Please note that where the carrier is unable to find someone to accept delivery, or unable to leave the delivery in a secure location, they will leave a card at the address for the recipient to make contact and re-arrange delivery. If the recipient fails to make contact in good time we reserve the right to charge for re-delivery to that or an alternative address.
Please note that if you order a number of items for delivery to the same address, they may be despatched separately and we cannot guarantee delivery on the same day.
Orders received on a bank holiday will be processed the next work day. Delivery is also not available for specific time.
A selected range of products are available for the Click & Collect service. These products are clearly identified on our website.
At the time of placing your order you will be asked to specify the date you wish to collect your order and you will then be advised of the earliest collection time available for your order.
If for any reason we are unable to prepare the item you have ordered for collection on the requested date at the collection time, we will attempt to contact you in advance of this to advise you and either re-arrange collection or cancel the order.
When collecting your order, please ensure you have a copy of your order confirmation email (stating your order number) also, personal identification (i.e. driving licence or photo id) as we may ask for these as proof of identity when you collect your order.
Cut-off times for this service may vary at busy times e.g. Christmas.
There is no charge for the Click & Collect service.
We reserve the right to withdraw or amend availability of this service from time to time without warning.
If for any reason you wish to change or cancel your order, please contact us via email and provide the following information: Order number(s), Name of customer(s). We require a minimum of two working days’ notice prior to the delivery date for order cancellations.
We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679 and other applicable data protection laws (as replaced, modified or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy. We do not share your data with any other company.
All other rights, including copyright, in this website are owned by Green Deco. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Green Deco. You may not modify, distribute or repost something on this website for any purpose.
We reserve the right to supplement and amend the Terms and Conditions. We will post any changes on the Website and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Website. All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and/or quality without notice.
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